"Crik-IT saves me time by providing instant access to inventory, allowing me to give very accurate ETA's to my customers. Warranty Claims are also streamlined, saving me time. Through Crik-IT we can better provide the ultra-personalized customer service that we pride ourselves in! Our customers are impressed, and also expect, instant answers to their questions and Crik-IT helps us do this. "

"Crik-IT saves us at least 75% from the old way of getting information. We used to have to go through a whole run-around, placing calls, waiting for calls back, that sort of thing. Now we can just pull up Crik-IT and check inventory, prices, quotes, etc.."

"Crik-IT is a very useful tool. There are a couple of other tools provided by vendors, but we’re not using them. Crik-IT is just easier to use."

"There’s no sense going to our sales rep for basic information like pricing and availability when it’s all right there in Crik-IT. You might leave a message and wait for a call back… and lose the order because the customer goes somewhere else."

"Crik-IT is easy to use. It’s quick finding out inventory in-stock at the vendor’s warehouses… instead of having to call the vendor, get transferred around, and hope to be able to talk to someone with the answers I need."

"I can check inventory w/o having to attempt a phone call. I can see real time inventory without leaving a voicemail, waiting for call back, etc.. I use it to check on shipments and expected ship dates."

"What I like about Crik-IT is that the minute I enter and submit a PO, it goes directly to my account manager... I don't have to fax it, then worry about whether it got to my account manager."

"With Crik-IT, we save easily 20 minutes per request. Requests include questions like: What does the vendor have in-stock? Which warehouse is it in? When can I get it? I get 2, 3 or more requests like this per day during the busy season."

"I use Crik-IT for doing my ordering because I'm guaranteed that the order actually got to somebody, and I can see that a confirmation comes back to Crik-IT. It saves me time, worry, and headaches a week or two from now when I don't receive the order that I thought I had placed."

"Crik-IT is very easy to navigate. It is simple to use… not complicated. I can zip right through it to get what I need."

"It’s easier to find information than in the old days (which really weren’t that long ago). I don’t have to make a phone call which ties up somebody at [the vendor] and ties me up… and often you’re put on hold. Crik-IT makes [the vendor] and me both much more efficient."

"If we were looking at two vendors and the only difference between them is that one is offering Crik-IT and the other isn’t, it’s a no-brainer… it’s easier to deal with vendors who are keeping up technologically."